FAQ

Where can I buy your products?

Neo Juicery is an online business. You can purchase our products directly on our website. Take a gander through our juice collections and place your order online.

You are able to purchase a limited variety of our snack-friendly 250ml bottles at our Partner locations, Kindred Food + Drink and Archetype both located in the J.W. Marriott Hotel. 

How much does delivery cost?

Free delivery - on all orders over $65, $5 Delivery Fee - on all orders below $64.99

Where do you deliver to?

We deliver locally within the Edmonton & surrounding areas such as St. Albert, Sherwood Park, Fort Saskatchewan, Spruce Grove, Leduc, Stony Plain, and Beaumont. To get a visual, check out our delivery map here

When can I expect my order to be delivered?

Juices are pressed and delivered every Tuesday and Friday. If your order is placed before noon on Thursday, your order will be delivered on Friday afternoon. If your order is before noon on Monday, your order will be delivered on Tuesday afternoon. Expect deliveries between 12 and 3 PM, or 3 and 6 PM. We, of course, can accommodate any special requests so feel free to contact us for any special accommodations.

Are your products organic?

While we are committed to using only organic ingredients in our products, our products are not Certified Organic. The reasons for that are: a) as a start-up business, we do share our kitchen with other local businesses and therefore we cannot fully control the environment we produce in; b) there are certain ingredients that may not be certified organic, such a wild harvested herbs and mushrooms, or an ingredient that we could not get organic due to lack of supply one week; and c) during the local season, we make sure to give our business to our local farmers first, many of which may grow organically but are not yet certified due to costs or being in a transition to organic. We try our best to ride the challenging waves of our food system here in Alberta but we are committed to making conscious decisions when sourcing every input we use to maintain our quality promise to you.

What should I do with my empty bottles?

We have committed to using only glass bottles for our juices and elixirs. We hope that you will reuse our bottles as they are pretty and quite versatile. We also offer a Bottle Recycling Program where we take back your bottles and offer a $1 rebate on your next order for each bottle you return. We then clean and reuse the bottles for future orders. This helps reduce our material consumption and most of all, eliminate the use of plastic that pollutes our body and our environment.

Do you sell cleanses?

Yes we do. Our “cleanses” are called Juice Fasts. We find the term “cleanse” is misleading and inaccurate. Consuming cold pressed high quality juice does not “cleanse” our bodies. Meaning that consuming cold pressed juice does not exclusively and directly cause our elimination organs to metabolize and excrete toxins. It really isn’t a flush like the media makes it seem. As a matter of fact, our body has the innate ability to cleanse (i.e metabolize & remove toxins) on its own without any external inputs. Cleansing happens through the daily function of our liver and kidneys. If this wasn’t the case, we would perish simply due to toxic overload! What we do believe, however - as we have seen through anecdotal evidence by way of our own experiences and those of others in our life- is the benefit of high quality cold pressed juice in supplying much needed and concentrated nutrition during a fast. Think about it this way - we are leading busy, stressful lives nowadays. We all probably consume foods that are calorie rich and nutrition poor, as much as we try to meal plan and get our veggies prepped the night before. Organic foods are expensive and it’s very hard to feed our families 100% organic foods that are free of the harsh chemicals that overload our bodies and make us sick. Taking a break, i.e a fast, from processed foods is an excellent strategy to eliminate some of these stressors. A juice fast can provide an excellent dose of micro (vitamins, minerals and other plant nutrients) and macronutrients (protein, carbohydrates and fats) to help fuel our bodies during our fasting break. Being a liquid diet, it takes less effort from our body to metabolize and the nutrients are quickly absorbed and carried to our cells where they can be put to good use. Giving your organs a break from the constant supply of stressors (chemicals, processed foods, etc) is like a clock reset or an oil change on your car - a much needed tune up so they can continue to do what they do best: cleanse.

How long is your juice good for?

Our juices are pressed and delivered the same day, so they will be good for four days from the day of delivery. You will also see a sticker on all of our juices that advises you when best to consume them by.

Do you deliver outside of Edmonton?

It depends! We do our best to accommodate requests from out-of-towners if we can make it work. Please be advised that an additional delivery charge may apply. First, consult our Delivery Map to ensure that your address doesn't already fall within our Local Delivery Zone. If it doesn't, contact us to see if we can make it work. 

I’ve never done a juice fast before, what should I expect?

It is very important that you be prepared for your juice fast. We created a readable and downloadable Guide to Juice Fasting for you to get up to speed. Click here to learn more. 

What’s with the names of your drinks?

Funny story. You know when you were in school and you had to write an essay? You manage to write the whole thing but get stumped at the title? Yep, that’s what happened here. The creative juices (no pun intended) stopped flowing and we got stumped at the names. We thought to ourselves, hey - we are a proud Edmonton company, why not show it off. So we did! All our juices are named after Edmonton landmarks. It’ll make the world scratch their heads but to you - a fellow Edmontonian, you’ll get it!

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